Refund & cancellation policy

Donations made to Dayitwa through this website are voluntary and are generally not refundable or cancellable once the payment is complete.

Mistakes and duplicate payments

If you donated a wrong amount, were charged twice, or your payment was made without your authorisation, write to info@dayitwa.org.in within 7 days of the payment with your receipt number or Razorpay payment ID. We will review the request and reply within 7 working days.

Approved refunds are made to the original payment method and usually reach you within 7–10 working days, depending on your bank.

Tax certificates

If a donation is refunded, any tax receipt or certificate issued for it becomes invalid and the donation will not be reported for tax deduction.